ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Be part of something exciting from the ground up. Based on site at our luxury build-to-rent community in Melbourne, the Leasing Professional will play a key role in bringing this exceptional residential offering to life.

Working alongside a tight-knit and passionate team, you’ll drive leasing and marketing efforts to attract residents and create a vibrant, safe, and welcoming community. You will be instrumental in ensuring a smooth leasing process - from initial enquiry and application to move-in and renewal, while upholding Greystar’s commitment to professionalism and outstanding service.
Your work will directly shape the resident experience and help establish a high standard of living from day one.

JOB DESCRIPTION

About the site:

At Haiku Yarra, Greystar’s newest South Yarra community, we’re shaping the future of rental living. Join a collaborative, high-energy team focused on quality, connection, and exceptional service. This is your chance to grow your career with a global leader in residential living.

Key responsibilities:

• Champion the Brand – Represent the company with professionalism, delivering exceptional service and upholding brand values across all interactions.

• Drive Leasing Performance – Manage enquiries, conduct tours, qualify prospects, process applications, and coordinate move-ins/outs to achieve leasing targets.

• Support Leasing Operations – Prepare and maintain accurate lease files, manage resident information in property management systems (e.g., Yardi, OneSite), and assist with move-in/move-out coordination and renewals.

• Deliver Marketing & Outreach – Support marketing campaigns across digital and print channels, maintain online presence (SEO, listings, social media), and ensure brand consistency.

• Maximise Resident Experience – Respond to resident enquiries, resolve concerns, support community engagement, and promote satisfaction and retention.

• Support Daily Operations – Use property management systems to track leads and data, assist with inspections, coordinate maintenance, ensure compliance, and support events and reporting.

About you:

You’re a confident communicator and natural relationship-builder with a passion for creating exceptional customer experiences. Whether you come from real estate, hospitality, sales, or another client-facing background, you bring energy, initiative, and a strong sense of ownership to everything you do. You thrive in a team environment, are results-driven, and comfortable managing both day-to-day tasks and sales targets.

To be successful, you’ll need:

• Previous experience in sales, leasing, marketing, or a customer-focused role, ideally within property or hospitality

• Ideally hold, or interest in obtaining, an Agent Representative Certificate, and/or a Full Estate Agent License.

• A valid driver’s licence and the ability to obtain required background checks (National Criminal History and Working with Children)

Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.  

We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.