ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Senior HR Specialist / Coordinator performs tasks, activities and processes that ensure the effective management of HR operations related to pay and benefits, recruitment, on-boarding and other general HR activities.

Provides support for ad-hoc projects that are managed and led by the People & Culture team including support for specific HR projects and initiatives which focus on optimising HR processes, ensuring consistent service delivery and supporting project implementation across Europe.

JOB DESCRIPTION

Key Role Responsibilities

Onboarding

• Completes pre-employment screens and referencing to ensure compliance with legislation and best practice
• Supports the new-hire and on-boarding process; issuing and collecting all necessary documentation and answering manager and team member questions around documents, processes and policies as well as partnering with other functions to enable completion of onboarding

General administration

• Maintains employee record management (personal files) in an orderly and efficient manner; scanning, filing, making file content available on request as appropriate to team members, managers or other authorised parties. Routinely auditing personal and other files for completeness, consistency and security
• Maintains absence records and reports on any aspects of HR activity as required e.g. absenteeism, holidays, recruitment and retention
• Operates the HRIS & Time & Attendance Systems  
• Supports collation of all monthly payroll changes in payroll system within monthly deadlines, monitoring compliance with policies on time and attendance, overtime and on call payments; and resolves problems with inaccurate payroll submissions 
• Liaises with relevant members of the HR team to ensure that any team member changes around pay have been effectively communicated  
• Supports communication of employee changes such as new hires, leavers, contribution changes and other changes related to “life events”, to the Company’s benefits providers 
• Prepares documents, letters and other communication material for internal or external distribution related to the Company’s human resources policies, procedures and processes; in particular changes to terms and conditions, family and other leave arrangements 

Process improvement

• Streamlines HR processes, makes recommendations for the refinement of HR practices and procedures
• Analyses and improves existing HR processes to increase efficiency and effectiveness.
• Implements standardised procedures across Europe
• Ensures that HR projects comply with legal requirements and internal policies.
• Identifies and mitigates risks associated with HR projects

Knowledge & Qualifications

• Excellent communication both verbally and in writing in English as well as preferably one other European language (German and/or Spanish/French is desirable)
• Human Resources or Administration certification or Diploma or equivalent experience
• Demonstrable experience in HR, preferably in a multicultural, international, fast-moving matrix organisational environment
• Strong understanding of HR processes and best practices
• Knowledge of European labor law, rules & regulations 
• Demonstrated ability to operate a broad range of computer packages, including advanced skills in current Microsoft applications and familiarity with HRIS, ideally Workday 

Experience & Skills

Essential

• Proficient in managing multiple projects and priorities and detail orientation in order to produce and manage accurate files, documents and sensitive data
• Ability to show good judgement under pressure and to work in a fast-paced environment while demonstrating a positive attitude
• Proactive in approach and shows initiative to overcome barriers and come up with solutions 
• Good attention to detail with the ability to identify errors and anomalies in documents and reports  
• Adaptable and open to change, showing a willingness and confidence to make suggestions for change where appropriate 
• Excellent organisational skills, including the ability to prioritise and demonstrate good judgment under pressure 
• Demonstrate ability to be flexible and adaptable to changing priorities 
• Discretion and the ability to handle sensitive/confidential information.

Highly Desirable

• Experience working in an international organisation  
• Experience providing administrative support to multiple stakeholders