ABOUT GREYSTAR

​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Business Systems Analyst is responsible for the coordination of gathering business and functional requirements and developing and implementing programs, projects, and initiatives that enhance overall business operations, communication, and workflow efficiencies. The job holder will also be responsible for system configuration of Greystar’s property management and ancillary systems and be the local expert-level super user and support

JOB DESCRIPTION

Key Role Responsibilities:

• Acts as subject matter expert for Greystar property management systems for student and Build To Rent portfolios
• Evaluates, recommends, and develops business process improvements and enhancements, including developing detailed workflow diagrams, charts, and project plans from concept through implementation.
• Conducts detailed needs assessments for proposing systems and/ or business solutions by communicating with senior business leaders, team members, and others, and researching technology and systems options that align with the Company’s technology and systems needs and strategies.
• Completes evaluation and troubleshooting systems support escalations, working with various business groups and/or software vendors to facilitate resolution.
• Coordinates and assists in supervising systems upgrades, conversion, and installations by evaluating and recommending upgrades based on business needs and requirements.
• Ensures compliance with systems development methodology standards and procedures.
• Oversees and/ or assists with gathering system requirements, design, development, testing, and system roll-out, including preparing senior management reporting on results. Facilitates and supports the business through the change management process.
• Develops technical reports, documents, user support and technical manuals to support systems and software training.
• Prepares detailed functional programme specifications for reports, interfaces and other modules.
• Communicates with management regarding the progress of software and systems training initiatives, participation and impact on performance by creating and analysing reports, gathering feedback from managers and team members, reviewing other Company reports related to benchmarks and performance metrics and making recommendations for enhancing results.
• Completes various financial, accounting, administrative and other reports and analysis or other duties as assigned or as necessary.
• Participates and be part of a variety of regional technology projects and other support works when needs arise.

Organizational Responsibilities:

• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
• Demonstrates appropriate safe behaviors in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
• Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence.
• Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes.

Knowledge & Qualifications:

• Prior experience as a Business Systems Analyst.
• Qualification or knowledge of project management disciplines and service.
• Good understanding of IT infrastructure and system technologies.

Experience & Skills:

• Experience working with business systems in roles like system administration, analytical positions, or in systems implementation, project management, or support.
• Knowledge of the real estate or hospitality sector, especially student accommodation, to link financial and operational analysis with practical business solutions and process enhancements.
• Solid business analysis skills to be able to synthesize requirements and be effective at activity and milestone management and tracking of progress.
• Experience in helping users document requirements for communication to technical resources to deliver appropriate solutions.
• Proven demonstrable experience delivering IT and business led technology projects using formal project management methodology.
• A positive team player, with an adaptable and flexible approach along with ability to work collaboratively to drive results and support the wider team and business objectives.
• Excellent organization skills, including the ability to prioritize workload and show good judgment under pressure.
• Excellent interpersonal skills and the ability to work with impact and influence.
• Demonstrated willingness to be flexible and adaptable to changing priorities.
• Demonstrated commercial awareness; an understanding the cycle of business change and the critical need to engage with stakeholders throughout a programme.

What We Offer

Join our dynamic team where flexibility meets inclusivity! At Greystar, we offer a work environment that thrives on collaboration and support, valuing the unique perspectives each team member brings. Seize the opportunity to shape your role in a rapidly growing company, with competitive salary packages and enticing perks like weekly team lunches. As we continue to evolve, so do our perks – your growth is our priority. Ready to make your mark in a workplace that values your individuality and champions professional development? Apply now and be a part of our exciting journey!

About Greystar

Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar’s pan – APAC platform that has scaled rapidly, now with investment, operational and development presence in Singapore, Australia, China and Japan.

One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at https://jobs.greystar.com/

Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.  

We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.