ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Manages and directs the community’s marketing, print and internet advertising, sales activities, leasing team members,
and other resources to achieve established revenue, occupancy, resident retention, and leasing goals and objectives

JOB DESCRIPTION

• Essential Responsibilities:
1. Ensures achievement of the community’s revenue and occupancy goals by directing the community’s marketing, 
advertising and sales activities, overseeing on-site traffic, ensuring an appropriate inventory of “ready” apartments, 
setting rent pricing and concessions, and monitoring the day-to-day sales and leasing activities. 
2. Stays informed about current market and competitor conditions that may impact the community’s occupancy and 
sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and 
implements creative strategies around pricing, concessions, leasing incentives, and advertising to boost traffic and 
leases.
3. Develops print and internet advertising strategies, uses available technology to promote the community and 
communicate with potential prospects, and uses the Company’s property management software to generate sales 
and leasing reports to monitor results.
4. Works with the maintenance team to ensure the physical aspects of the community meet the Company’s standards 
for overall appearance and safety, and develops activities and programs to enhance the salability of the apartments 
and community as a whole by regularly inspecting “ready” units for marketability, creating mini-models and using 
other merchandising techniques promote the apartment and community to prospective applicants.
5. Actively participates in the leasing process by generating and monitoring traffic, leasing apartments, qualifying 
prospects, preparing lease documentation, and completing move-in procedures in accordance with established 
policies and procedures.
6. Reviews and analyzes financial reports, shop reports, traffic and closing ratios, and other operational reports to 
identify and resolve issues impacting leasing performance, and accesses the Company’s internal resources as 
needed to support solution strategies. Makes presentations about marketing and leasing strategies and results to 
clients, owners, and other business managers.
7. Oversees the lease renewal program, including sponsoring various resident lease renewal functions, managing the 
communication and notification process, and assisting with resident move-outs as necessary.
8. Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to 
solve problems and/or document and convey resident or other requests to the appropriate individual(s).
9. Supervises the community’s leasing team members by interviewing, hiring, orienting, and training employees, and 
manages their performance in accordance with Company policies, values, and business practices.

Leasing Manager
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Other Responsibilities:
1. Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or 
as necessary. 
Organizational Responsibilities:
 Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, 
organizational standards, and operational processes related to area(s) of responsibility and reporting violations or 
infractions to appropriate individual(s).
 Practices proper safety techniques in accordance with Company, community, and departmental policies, 
procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, 
employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
 Identifies areas for improvement and offers suggestions to improve the community’s efficiency, profitability, and 
productivity.
 Keeps abreast of current changes in technology, leasing and sales tools, processes, and standards within the 
industry and area(s) of responsibility by attending internal and external training programs and by accessing other 
sources of information, and applies knowledge and practices to area(s) of responsibility.
Working Conditions:
 Incumbents work in an office environment, but also may have frequent exposure to outside elements where 
temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
Physical Demands:
 Incumbents must be able to physically access all exterior and interior parts of the community and amenities.
 Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently 
and fifty (50) pounds with assistance.
 Routine, local travel may be required to attend training classes, conduct market research, or other situations 
necessary for the accomplishment of some or all of the daily responsibilities of this position.
 Must be able to work a flexible work schedule, which may include weekends and/or holidays.
Required Licenses or Certifications:
 Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions. 

 Incumbents must have valid driver’s license to drive a golf cart on property. 

Leasing Manager
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Knowledge, Skills, Abilities:
 Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell 
and explain apartment features, and answer questions.
 Proficiency in executing sales skills, such as generating sales leads, conducting sales presentations, qualifying 
prospects, and closing.
 Demonstrated proficiency in word processing, spreadsheet, property management applications (preferably Yardi 
and/or One Site), and database management programs in order to complete required reports and employment 
documents.
 Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, 
and calculate percent’s in order to complete financial records, budgets, and other fiscal reporting information.
 Demonstrated management and supervisory skills sufficient to lead, direct, evaluate, and mentor subordinate and 
peer employee staff.
 Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including 
using Craigslist, Google and other search engines, and navigating the internet and websites.
 High School diploma, GED or an employment history that demonstrates the application and usage of a sales, 
marketing, internet and customer service background sufficient to resolve customer complaints and issues and 
complete financial records, documents, and reports.

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.