ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This role is responsible for leading the strategic execution and continuous improvement of client and community onboarding processes within the compliance and Source-to-Settle platforms. This position ensures seamless integration of new clients into procurement systems while maintaining adherence to regulatory, contractual, and operational standards. The leader in this role will focus on client enablement, data integrity, and process automation to deliver a scalable and compliant onboarding experience that supports business growth and operational excellence. Additionally, this role serves as a key liaison between Procurement, Legal, Finance, and Technology teams to ensure cross-functional alignment in compliance and implementation efforts.

JOB DESCRIPTION

• Lead end-to-end onboarding of new clients into the compliance platform, ensuring alignment with internal policies and external regulations.
• Oversee implementation and optimization of Procure-to-Pay (P2P) systems, including client enablement, catalog setup, and transactional workflows.
• Develop and maintain compliance frameworks for client onboarding, including documentation standards, risk assessments, and audit readiness.
• Collaborate with cross-functional teams to ensure client engagements meet compliance and operational requirements.
• Drive automation and system enhancements to improve client experience and reduce manual touchpoints.
• Monitor key performance indicators (KPIs) and metrics related to onboarding timelines, compliance adherence, and P2P efficiency.
• Serve as a subject matter expert in supplier governance, client onboarding, and P2P best practices.
• Stay current on applicable regulations and supplier requirements, ensuring all processes and procedures are followed.
• Ensure compliance with owner requirements across all accounting systems used by managed properties.
• Coordinate integrations between the Greystar supplier compliance platform and client ERP systems.
• Partner with the training department to ensure onboarding-related training materials are communicated and enforced with community team members.
• Respond promptly and effectively to questions, support inquiries, and complaints related to the onboarding process.
• Oversee the development and continuous improvement of all forms, documents, training materials, and processes related to onboarding, ensuring timely communication of changes to stakeholders.

BASIC KNOWLEDGE & QUALIFICATIONS:

• Bachelor’s degree from an accredited college or university preferred in Business, Supply Chain, or related fields.
• 7 years minimum experience in supplier compliance, procurement operations, P2P systems implementation or software support.
• Proven leadership experience managing cross-functional teams and complex projects.
• Excellent communication, stakeholder engagement, and problem-solving skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Employment history that demonstrates the understanding of commercial insurance principals as they relate to supplier compliance.
• Experience in the real estate and multi-family housing industry, including a solid working knowledge of property operations and property management, preferably in a third-party management environment, and with a variety of product types.

SPECIALIZED SKILLS:

• Proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents.

TRAVEL / PHYSICAL DEMANDS:

• Team members work in an office or remote work environment. No special physical demands are required.
• Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

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Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.