ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The role provides assistance to day-to-day housing assignments processes, financial administration, and computer-based programs associated with housing assignments. The role is also responsible for ensuring the residential communities (internally and externally) meet Greystar’s standards for cleanliness, appearance, safety, and overall functionality for the health, well-being, and success of residential students.

JOB DESCRIPTION

•    Assists in the department’s day-to-day operations, ensuring efficient systems are in place to meet professional standards for timely and sensitive response to students’, families’, and community members’ questions, concerns, and requests for information regarding policies, housing assignments, facilities, student conflicts and general assistance.
•    Assists in the efficient and effective coordination of university-wide residential community openings and closings to include collaboration with offices on early arrivals and needed housing during breaks and for summer conferences.
•    Assists with all housing processes which encompasses access control, room changes, cancellations, early arrivals, contract extensions, room condition reports, health and safety inspections, and departmental billing, ensuring detailed maintenance of records and data entry as well developing policies for all processes.
•    Ensures the effective oversight and completion of work orders generated from resident requests for service, as well as preventative maintenance on the property.
•    Assists with all aspects of room and building turnover processes including, but not limited to, scheduling all vendors, ensuring vendors are following contract expectations, inspecting all units and bedrooms to ensure buildings are ready prior to occupancy.
•    Advises students and family members in decision-making and provides resource referrals to help support student success and well-being. Provides care for students through addressing and responding to students’ physical or emotional health concerns, personal matters, and housing concerns.
•    Assists with coordination and support of maintaining operations during emergencies and crisis situations while prioritizing the safety and well-being of residents and staff.

#LI-WR1

The salary range for this position is $48,000 - $50,000

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.